Elo Worldwide Service | Africa & Middle East
Worldwide Service: Africa & Middle East

The Elo Return and Repair Policy explains guidelines and procedures for returns and repairs.

Warranty Status
Service Options

— You can contact Elo for a Return Material Authorization "RMA" through the main repair center in Germany which serves all of Europe, the Middle East, and Africa at:
+32 (0)16 70 45 40 or by email at EuropeRMA@EloTouch.com

— You can contact the local repair centre directly in your country from the list below. They will give you the return authorization number and their procedure for the return and repair.

Have you applied for an RMA on-line before? Please log in to your e-services account.

Is this your first request for an on-line RMA? Register here and choose First Time Use Login.


Contact Information



Atar-El Technologies
Ltd. North Lod 71294
Contact: Tech Support
Tel: +972 72 215-0140
Fax: +972 72 215-0141
E-mail: support@atar-el.com
Web: atar-el.com

South Africa


Tactile Technologies

Workshop Locations:
Tel: +27 (0)11 553 8010

Cape Town
Tel: +27 (0)11 553 8010

Tel: +27 (0)11 553 8010

Contact: Andries Maliehe
E-mail: service@tactileproducts.co.za
Web: tactiletech.co.za

United Arab Emirates
also serves: Middle East


Trigon LLC
Contact: Shibu Balan
Tel: +971 4 2563354
Fax: +971 4 2382548
E-mail: trigonac@emirates.net.ae; or
E-mail: shibu@trigon-gulf.ae
Web: trigononline.com

For additional help
Please contact Elo:

Phone: + 32 16 704 540
E-mail: EuropeRMA@elotouch.com